voicemail to multiple emails?

mike_b's picture
Posted September 18th, 2011 by mike_b (tadpole)

I am sure this has been asked before, but I can't find an answer.

I want to set up a voicemail and send the voicemail to multiple emails (imagine a voice mail to "support" that should be answered by one of several support people). I have tried to enter two email addresses separated with a semicolon, but it is only delivered to the first one. How can one do this?

Thanks.


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You can't do it within the

SkykingOH's picture
On September 18th, 2011 SkykingOH (Leap Frog) said:

You can't do it within the FreePBX interface. You need to setup a distribution list in your mail server and use the distribution address in the FreePBX setting.


Never mind. Found the answer

mike_b's picture
On September 18th, 2011 mike_b (tadpole) said:

Never mind. Found the answer here:

http://www.fonality.com/trixbox/forums/trixbox-forums/help/how-can-i-sen...

In short: You add an alias in /etc/aliases (for example: people: user1@email1.com, user2@email2.com), refresh the alias list (# newaliases), and then send the voicemail to people@localhost.

Works for me. Perfect.


Didn't know about that. You

SkykingOH's picture
On September 18th, 2011 SkykingOH (Leap Frog) said:

Didn't know about that. You should write a "how to" and post it in the Support wiki.


How do I do that?

mike_b's picture
On September 18th, 2011 mike_b (tadpole) said:

How do I do that?


Just post the how-to here

AdHominem's picture
On September 18th, 2011 AdHominem (Contributor) said:

Just post the how-to here and I'll move it over. Most forum members don't have permissions on the documentation pages..


Sending voice messages to

mike_b's picture
On September 19th, 2011 mike_b (tadpole) said:

Sending voice messages to several emails simultaneously:

Open /etc/alias
Use your favorite editor and add a line at the end:

people: user1@somewhere.com,user2@somewhere.com

Save the file.

At the command prompt, enter: newaliases

Once done, go to the PBX GUI and enter

people@localhost

into the email address that you want to send the voice mail to. This will send the voice mail as an email attachment to all email addresses in the "people:" line.


alternate config for multiple emails in vm and fax to email

franklin's picture
On January 6th, 2012 franklin (tadpole) said:

when I tried people@localhost it did not work. My machine has a different host name. I had to put people@host.hostname.com for my aliases to work -- where people is the name in /etc/aliases I set, and host.hostname.com is my machine's hostname. Works great.


Can you do this with any

Squeek's picture
On January 19th, 2012 Squeek (tadpole) said:

Can you do this with any email host?


Can you do this with any

franklin's picture
On January 19th, 2012 franklin (tadpole) said:

Squeek, I would think so. When my emails go out (see your /var/log/maillog run a # tail -f /var/log/maillog and watch what happens when you mail goes out) it hits my provider at 1an1. I have my domain there set with a DNS record that points to my box. Then my box accepts the emails in. Seems kind of convoluted, but that's how I make it work. Should work with any email host.


Thanks for the great

www.atcomsystems.ca's picture
On January 27th, 2012 www.atcomsystems.ca (tadpole) said:

Thanks for the great suggestion! I used Webmin to setup the alias and all worked A-OK :)


Or the hard way...

miken32's picture
On February 3rd, 2012 miken32 (tadpole) said:

Here's how I ended up doing this, without having to allow someone to touch /etc. It's not a big deal for home users but in other situations you don't want anyone messing with those files.

This way the people managing the extensions can just put in multiple email addresses directly from FreePBX.

http://mike.eire.ca/2012/02/03/asterisk-1-8-vm-multiple-emails/